Begin Your Appointment
Please fill in the patient's information below. Fields marked with (*) are required.
A.
This applies to all services offered through CebuDoc's Online Booking platforms - Center for Women and HappyDoc Fast Lane service.
B. Booking Process
- Appointments must be scheduled through the official platform of the CebuDoc Online Portal.
- Please ensure that all personal and contact information entered is accurate to avoid communication issues.
- Please provide a copy of the prescription issued by your physician. We only provide services based on the presented prescription.
- It is understood that the chosen date for your procedure have been confirmed through our online portal, text, email, or call.
C. Appointment Reminders
- Appointment reminders are sent via email and/or SMS 24 to 48 hours before your scheduled
- Please note that your appointment is reserved specifically for you at a designated date and location, and it cannot be altered or changed.
D. Rebooking Policy
- If you find it necessary to reschedule your appointment, please be advised that any changes made within seven (7) days of the original booking, please remit a rebooking fee of 100 pesos. To ensure your chosen spot is secured, kindly notify us of any changes as early as possible.
E. Refund Policy
- Cancellations must be made at least 48 hours before the appointment.
- For patients who do not show up for their appointment: Refund requests must be submitted within seven (7) calendar days. If a refund request is not submitted within this timeframe, the refund amount will be forfeited.
- Refunds for less than 5,000 pesos will be processed in cash on the same day. For 5,000 pesos or above, refunds will be issued by cheque and processed within five (5) working days.
F. Arrival and Late Policy
- With fasting procedures, please arrive at the facility at least two (2) hours before the expiration of your fasting.
- You should arrive 20 minutes before the scheduled appointment.
- Arrivals more than 15 minutes late may result in rescheduling or shortened service.
G. Payment Method
- Payment fees are calculated through QR ph, online bank deposit, or transfer. Proof of receipt which will be confirmed at our end via the online portal, or through text, email, or call.
H. Contact & Support
- Official results will be sent to your email address, or a copy made available online.
- For any assistance with your booking, email or call the center’s support team directly:
Office hours for support inquiries:
- CebuDoc Center for Women at 253-7511 local 281 or 09189467087. Office hours are Monday to Friday from 7:00 AM to 4:00 PM; Saturday: from 7:00 AM to 12:00 NN.
- HappyDoc Diagnostics - Fast Lane at 253-7511 local 705/706 or 09696157185. Operation Hours are Monday to Saturday from 6:00 AM to 6:00 PM.
[Confidentiality: Personal information and data supplied
shall be treated as confidential. No disclosure is allowed
unless written consent has been given (R.A. # 10173 or Data
Privacy Act of 2012). CDUH and the physician allow
reproduction of copies of medical records, billing
statements, and receipts upon written request and shall be
directly released to the client/patient upon payment of
photocopying cost].